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Welcome to your Supervisor Resource Center
In these pages, you'll find:
- Copies of forms, policies, articles and other tools designed to help you develop people management "best practices".
- You'll also find articles and Web resources to help you solve the everyday problems that you encounter in managing people.
- We encourage you to explore Employee Section of this site to become familiar with the extensive resources and tools available there. Those tools may be helpful to you and your family and they may also be helpful to you as a manager since they deal with problems and issues that may be confronting your employees.
News from the blog
Quality service, first and foremost
Delivering a premier level of service is our primary objective. Our rigorous quality assurance program includes concurrent review by a Clinical Director for all severe cases, a 24-hour problem resolution process, and comprehensive member satisfaction surveys. Our quality assurance program is a key reason why ESI can boast a member satisfaction rate of nearly 99%…
READ MORE...Trained response teams for on-site trauma intervention
Trauma Response Service In the event your organization experiences a serious traumatic event, a trained response team is available. We provide on-site intervention by a senior counselor with special expertise in dealing with traumatic events. Most employers have a crisis plan designed to respond to emergency events, but these plans often focus only on the…
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