Employee Engagement: An HR Resource Center

 

Definitions: What is employee engagement?

David Zinger, “Employee engagement is the art and science of engaging people in authentic and recognized connections to strategy, roles, performance, organization, community, relationship, customers, development, energy, and well-being as we leverage, sustain, and transform our work connections into results.”

SHRM,“Employee engagement refers to the connection and commitment employees exhibit toward an organization, leading to higher levels of productive work behaviors.”

Gallup, “… engaged employees as those who are involved in, enthusiastic about and committed to their work and workplace.”

Wikipedia,” Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being.”

back to the top

Models & Guides

Custom Insight,“Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization, and put discretionary effort into their work.”

 

  • The ‘X’ model of employee engagement: Maximum Satisfaction meets Maximum Contribution – Consulting firm Blessing White defines employee engagement as the intersection of the employer’s goal of achieving maximum contribution and the employee’s goal of achieving maximum contribution meet.
  • Becoming irresistible: A new model for employee engagement
    Josh Bersin at Deloitte Insights: “The employee-work contract has changed, compelling business leaders to build organizations that engage employees as sensitive, passionate, creative contributors. Two years of research and discussions with hundreds of clients suggest five major elements and underlying strategies that work together to make organizations “irresistible.” Further thoughts in 2017: The employee experience: Culture, engagement, and beyond
  • The Zinger Model is built on a pyramid with building blocks for success.
  • What is Employee Engagement? Part 1 and Part 2
    We love this friendly guide that SnackNation put together for their own employees and then shared for the companies they work with, too. The guide is quite good and covers: A clear idea of what employee engagement is and how to explain it to other people; The benefits for you, those around you, and your company; Why it matters; The cost of disengagement; Identify Your Brand’s Why; Values statements; Case studies; Action steps.
  • Your Guide to Engaging a Multi-generational Workforce
    Excellent 24-page PDF from Cornerstone: “So, how do you collectively engage employees spanning more than 60 years in age? In this guidebook, you’ll learn how to both understand and meet the needs of each generation. With six articles on everything from offering cross-generational mentorship to integrating flextime at work, our featured experts will help you create an environment in which people with a variety of perspectives will not only thrive but collaborate for greater success.”
  • The Ultimate Guide to Employee Engagement – Bamboo HR offers a helpful guide.

 

back to the top

Resources, Articles & Tools

 

back to the top

Multimedia: Videos



back to the top

Multimedia: Infographics

Trust, Leadership & Employee Engagement from GPS Strategies / BlessingWhite

 

Your Formula for Employee Engagement: Kronos Workforce Institute offers an excellent infographic: The Periodic Table of Elements for a Highly Engaging Workplace Culture. (below). For more detail, click the above link.

back to the top